Our Policies

Confirmation

​Confirmation is sent within 24 hours. Confirmation will contain a cell phone #, meeting place, time to meet, map and general directions. If you have not sent in your voucher information, please print and present them at the point of departure.

Cancellations / Dates changes

Cancellations / Dates changes must be made more than 48 hours in advance of your tour. You can then reschedule once at no additional cost or fees. Cancellations within 24 hours of the tour are considered no-shows, and are not refundable. But as a courtesy, we will reschedule at OUR convenience.

Voucher Refunds 

To get a refund from a voucher purchased through a 3rd party, you must cancel at least a week in advance and contact your 3rd party seller for a refund.

Voucher Cancellations / Dates changes
Voucher cancellations / Dates changes, more than 48 hours in advance will allow you to reschedule your tour for up to 3 months. This allows you to reschedule anytime, or even gifted to someone else. After that you will have a credit for the amount you paid to apply to any tour and you will pay the difference.​Refunds We will issue a refund if you cancel at least 7 days in advance of your tour, and if you do not wish to reschedule your tour for an alternative date or time.

Custom Tours 

Custom and group tours fall under another category, please call directly to find out the appropriate policies for your group or custom tour – 914 564 0461.

Weather

All tours are held rain or shine. However, we supply ponchos if it rains. We recommend you check the weather forecast to help you choose your shoes and garments. You might want to bring an umbrella.

Safety 

We can help, but ultimately you are responsible for you and your children’s safety. Since food is a big part of the tour, please make us aware of all food allergies before you partake.

Gratuities 

Tours do not include gratuities. Most guide books and American Express suggest 15-20% of the full tour price.

Diet Restrictions and Allergies
If anyone in your party has allergies or is a Vegetarian, we can accommodate you. We cannot accommodate Vegan, Kosher diets and Gluten-free.

Pets 

Pets are not allowed on any of our food tasting tours. New York law prohibits pets from entering an establishment that serves food or drink.

Alcoholic beverages

You must be 21 years or older and be able to prove it with an I.D. to be able drink alcohol on the tour

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About

First and foremost, at Manhattan Food Tours, we are New Yorkers and we love New York City. Our guided food tours of NYC are like having a friend in New York showing you around their neighborhood and making sure to give you and your guests the most delicious food experience available in the Big Apple.