What is your cancellation policy?

  • At least 1 week before tour: full refund
  • Date changes must be made more than 48 hours in advance of your tour. You can then reschedule once at no additional cost or fees.
  • Cancellations within 24 hours of the tour are considered no-shows, and are not refundable. However, tickets are fully transferable to another party, just provide them the first and last name on your booking, and they may attend in your place. Same WAIVER OF LIABILITY AND INDEMNIFICATION AGREEMENT APPLIES. If you must cancel, as a courtesy, we will try to reschedule at OUR convenience.
Where is the meeting point?

Exact meeting location will be in your confirmation email after booking.

Can children come on this tour?

Of course! We love seeing kids reactions to the awesome food and hearing their questions!

What should I bring with me to the tour?

Comfortable walking shoes and an appetite for food & history!

What if I don’t receive a confirmation email?

Please call us right away. We’ll check to make sure your email address is correct and send you a new confirmation ASAP.

What if I have food allergies?

  • Substitutions: Vegetarian option is available. Please advise at time of booking if required.
  • Any other dietary needs cannot be accommodated on this tour (vegan, kosher, nut allergies, dairy-free, or gluten-free diets).
  • Our Grand Central Indoor Food Tour is not a great option for people who have a shellfish allergy or avoid seafood (no substitutions available).
Can I tip my tour guide?

Restaurant server gratuities are already included in the tour price. While it’s never expected, if you enjoyed your tour and want to give a tip to your tour guide, please do! Most guidebooks and American Express suggest 20% of the full tour price. There is even an option to tip your guide while booking a tour.

Do you offer private tours?

If you have a group larger than 8 or need a private guide for a special event, please give us a call at +1 (914) 564-0461.

Can I choose which food I try?

You just have to sit back and relax. We have a handpicked selection of amazing food curated by our guides and vendors.

Is the tour handicap accessible?

Please call us to discuss the limitations of our tours.

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